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Become the Resident Services Assistant at our thriving build-to-rent development in the heart of Manchester. In this permanent role, you'll be the first point of contact for our residents, delivering a first-class customer experience that enhances the vibrant community spirit we've cultivated. As a key member of our on-site property management team, you'll have the opportunity to make a meaningful impact on the lives of our residents through your dedication to exceptional service.Residential EventsEngage with residents to foster a strong sense of community. Organise and host monthly resident events and initiatives. Ensure the development's amenity spaces and apartments are well-presented at all timesPreferred Requirements:
- Excellent customer service skills with the ability to build effective relationships with residents
- Experience in property management or a similar customer-facing role
- Strong communication and problem-solving skills to handle a variety of resident inquiries and requests
- Proficiency in managing marketing portals and coordinating contractor appointments
- Passion for creating a vibrant, inclusive community through resident engagement and events
- Relevant experience in the build-to-rent or property management sector
- Excellent organisational and time management skills
- Ability to work collaboratively as part of a team while also taking initiative
