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- Proven experience in sales support, account management, or a similar role.
- Strong communication and interpersonal skills with the ability to build lasting relationships.
- Results-driven mindset with a track record of achieving and exceeding sales targets.
- Ability to handle multiple priorities efficiently, demonstrating proactive problem-solving and attention to detail.
- Follow up on specific pipeline deals, ensuring reseller partners have the required support to close opportunities promptly.
- Focus on ‘higher volume, lower value’ deals, freeing up Channel Account Managers (CAM’s) to pursue larger business opportunities.
- Collaborate with reseller partners, internal sales teams, and vendors to maintain efficient working relationships and deal progression.
- Promote additional services like Distology Studios and monthly campaigns during partner interactions, booking meetings for CAMs where possible.
- Achieve and exceed sales and meetings targets for assigned vendors or specialisms.
- Use reports and dashboards to forecast pipeline accurately based on engagement and follow-up activity.
- Submit and track deal registrations for assigned vendors, ensuring accurate reflection in Salesforce.
- Maintain Salesforce pipeline, logging calls, adding detailed engagement notes, and adhering to system standards.
- Assist with ad-hoc requests from CAMs, such as distributing collateral and supporting enablement follow-ups.
- Provide additional resource coverage for the Sales Support Team during peak demand periods.
- Tackle tasks assigned by the Renewals & Sales Operations Manager, Sales Team Leads, or Channel Account Management Team.
- Respond to reseller partner queries about specific deals or products, providing expert advice.
- 25 days holiday increasing for tenure, with the ability to buy/sell allowance.
- Birthday off
- Early finish on Friday
- Health & wellbeing investment
- Free breakfast every day
- Learning & development opportunities
- Quarterly company values awards & travel incentives
- Service awards for tenure every year
- Cycle to work scheme
- Volunteering days
- Team socials
