Drainage Engineer

Drainage Engineer
Location: Manchester (Stockport)
Job Type: Permanent
Working Style: Field-Based
Salary: Up to 30,000 + Overtime + Performance Bonuses

Reporting to the Regional Development Manager, the Drainage Engineer will attend domestic and commercial sites to diagnose, resolve and recommend solutions for drainage-related issues. This field-based role requires strong technical capability, excellent customer service skills, and the ability to work independently and safely.

• Liaise professionally with domestic and commercial customers on site.

• Deliver exceptional customer service, ensuring all interactions reflect the brand's standards.

• Conduct site surveys to investigate and diagnose drainage faults and issues.

• Recommend and implement suitable repair or maintenance solutions, including:

  • Drain clearance

  • De-scaling and root cutting

  • Minor excavations and patch lining

  • Preventative maintenance

• Operate specialist equipment such as high-pressure water jetters, CCTV survey tools and rods.

• Identify potential risks or additional work requirements and communicate these to customers.

• Interpret drainage drawings and work independently within technical areas of expertise.

• Review and adhere to RAMS documentation before starting any work.

• Ensure all health and safety regulations are followed, identifying and mitigating risks.

• Promote the Drain Doctor brand through professional conduct, appearance and technical knowledge.

• Share knowledge and best practice with colleagues.

• Support Regional Development Managers in driving regional success and operational standards.

• Assist with resolving operational, performance or compliance issues as required.

• Work efficiently to meet KPIs and service-level expectations.

• Perform any other reasonable duties within capability.

• Minimum 1 year of experience in the drainage sector (essential).

• Plumbing experience (desirable).

• Technical capability across drainage functions.

• Drainage tanker experience (preferred).

• Full UK driving licence (clean) with flexibility to travel.

• CSCS card (preferred).

• Confident using mobile technology (calls, photos, email, CRM applications).

• Background in drainage engineering.

• High-Pressure Water Jetting (HPWJ) certification.

• Strong verbal and written communication skills.

• Ability to participate in a 24/7 on-call rota.

• DBS check required as part of onboarding.

• Hands-on, leads from the front, and enjoys working with others to achieve positive outcomes.

• Positive, can-do attitude with strong problem-solving skills.

• Organised, goal-focused and committed to learning.

• Comfortable working independently and outdoors.

• Customer-centric and highly motivated.