Job Title: Credit Controller
Reports to: Credit Control Manager
Salary: 30,000 - 35,000 per annum
Full time, permanent position

Client Details

Michael Page are recruiting on behalf of a well-established company, going through an exciting period of growth.

The experienced Credit Controller will manage and collect outstanding debts within a defined section of the sales ledger. Reporting directly to the Credit Control Manager, you will play a key role in maintaining cash flow and managing customer accounts in line with company policies.

Description

The key responsibilities of a Credit Controller will include:

Update customer records according to legal changes and company processes.
Collect outstanding debts, escalating to legal action when necessary.
Maintain accurate and detailed activity and contact records in the main system.
Negotiate and document customer payment plans with Credit Control Manager's authorisation and communicate agreements clearly.
Record and respond to customer disputes promptly through the main system, ensuring compliance with SLAs and company procedures.
Investigate and resolve disputes within set timelines, keeping customers informed.
Monitor and respond to customer disputes received via shared email inboxes daily.
Process order conversions.
Conduct quarterly credit reviews.
Open new accounts and assign credit limits following company policy.
Provide weekly reports on overdue debts and personal activity to the Credit Control Manager

Profile

A successful Credit Controller should have:

Strong experience working in a fast-paced Credit Control team.
Strong numerical and analytical skills with attention to detail.
Familiarity with credit management systems and accounting software.
Excellent communication and negotiation skills.
The ability to work independently and manage multiple priorities effectively.

Job Offer

A salary of 30,000 - 35,000 per annum, based on experience.
Full time office based working
37 hours per week with flexibility to work earlier or later start and finish times
Generous annual leave and pension contributions
Opportunity to work in a thriving business