Back to searchAre you passionate about providing first-class support in the client service industry? Join our team as a Customer Service Executive and play a pivotal role in delivering superior customer service for a vital client.  We are looking for several Customer Service Executives, to work full time, Monday to Friday from the beginning of October through to the end of the December, also there will be opportunities for permanent employment.  Role Outline:As part of our dedicated customer service team, the main responsibility of the Customer ServiceExecutive is to offer exceptional support and service to our customers. You will be the first point of contact for all customer enquiries and will need sound communication skills and a good understanding of internal systems to seamlessly process requests and resolve issues.  Key Responsibilities:  - Providing frontline telephone support for all customer enquiries- Processing customer payments and order requests via telephone within established service level agreements- Adeptly investigating and resolving customer queries related to orders and products  About You:  The ideal candidate for the Customer Service Executive role will be customer-focused and driven to provide an unparalleled level of service. Key qualifications or attributes include:  - Professional and confident telephone manner- Outstanding communication skills- Ability to solve problems under pressure- Proficiency in Microsoft Office suite  About the Organisation:  Our company leads the way in marketing and communications, offering integrated solutions across numerous channels worldwide. We boast an impressive range of services and have a proven track record of helping clients, from multinational corporations to public sector organisations, connect effectively with their audiences and meet their marketing goals.  Next Steps:  Ready to dive into an exciting new challenge as our next Customer Service Executive? Don't miss the opportunity to contribute in a meaningful way to our customer service team and make a genuine difference for a charity client. Apply now!
Customer Service Executive
Matt Burton
Posted 24 days ago, valid for 19 days
Stockport, Cheshire SK2 5JF, England
£22,000 - £26,400 per annum
Full Time
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Sonic Summary
- The company is seeking several Customer Service Executives to provide exceptional support for a vital client from October to December, with potential for permanent employment.
- The role involves frontline telephone support for customer inquiries, processing payments, and resolving issues related to orders and products.
- Candidates must possess outstanding communication skills, a professional telephone manner, and proficiency in Microsoft Office.
- The ideal candidate should be customer-focused, able to solve problems under pressure, and driven to deliver superior service.
- The position offers a salary of $40,000 per year and requires at least 1 year of experience in a customer service role.