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We are looking for a Temporary Customer Service Advisor (Days & Nights) to provide excellent service and support to customers within the not-for-profit sector. This role, based in Stockport, requires a proactive individual with a focus on delivering high-quality customer care.
Client Details
The organisation is a respected entity within the not-for-profit industry, known for its commitment to serving the community. As a small-sized organisation, it plays a vital role in improving the lives of its customers through reliable and professional services.
Description
As a Temporary Customer Service Advisor (Days & Nights) you will:
- Answering calls and handling call-centre type queries related to customer well-being.
- Providing compassionate and empathetic care to customers.
- Updating customer accounts within a CRM system.
- Ad-hoc duties as and when required.
Profile
A successful Temporary Customer Service Advisor (Days & Nights) should have:
- Previous experience in a customer service role.
- Strong communication and interpersonal skills to engage effectively with customers.
- Proficiency in using IT systems and databases to manage customer information.
- An ability to handle challenging situations with professionalism and composure.
- Attention to detail to ensure accurate data entry and record-keeping.
- A flexible approach to working hours, including days and nights.
A Full UK Driving License is essential for the role & successful DBS check.
Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).
Job Offer
In return, our client can offer:
- Competitive hourly rate & weekly pay
- An opportunity to be made perm
- Immediate start after successful compliance checks
- Opportunities for professional development and growth
Please note we can only accept applications of candidates who do not need to serve notice.
