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3rd Line Support Engineer

1 Tech Staffing Ltd
Posted 2 days ago, valid for 21 days
Location

Stockport, Cheshire SK1 1NE, England

Salary

£225 - £275 per day

Contract type

Full Time

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Sonic Summary

info
  • An excellent opportunity has arisen for an experienced 3rd Line Support Engineer in a busy IT team.
  • The role offers a contract outside IR35, with a salary of £275 per day.
  • Candidates should have proven experience in server and network installations, with a strong knowledge of Windows Server and Active Directory.
  • Key responsibilities include providing 2nd and 3rd line technical support, mentoring junior engineers, and leading IT infrastructure projects.
  • Applicants are expected to have strong communication skills and a customer-focused approach, with the ability to act decisively during IT incidents.

3rdLineSupportEngineer

OutsideIR35Contract-275perday

Anexcellentopportunityhasarisenforanexperienced3rdLineSupportEngineerinabusyITTeam.

KeyResponsibilities:

  • Provide2ndand3rdlinetechnicalsupporttoclients,ensuringexceptionalservicelevels.
  • Troubleshootandresolvecomplextechnicalissuesefficiently.
  • Mentorandsupport1stand2ndlineengineerstobuildteamcapability.
  • EnsureITsystemsandnetworksarecompliantwithrelevantpolicies.
  • LeadITinfrastructureandnetworkinstallationprojectsfromdesigntocompletion.
  • Provideinternalsystemsupportandstafftrainingwhererequired.

Skills&ExperienceRequired

  • StrongknowledgeofWindowsServer,ActiveDirectory,andMicrosoftOperatingSystems.
  • Experiencewithvirtualisationtechnologies(particularlyHyper-V).
  • Proficiencywithcloudtechnologies,includingOffice365andAzure.
  • Provenexperienceinserverandnetworkinstallations.
  • AbilitytoactdecisivelyduringITincidentsandemergencies.
  • Excellentcommunicationskills,bothverbalandwritten.
  • Customer-focusedapproachwithaproactive,positiveattitude.
  • Abletoworkbothindependentlyandaspartofateam,withstrongorganisationalskills.

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