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Project Coordinator / Project Support Officer who has previous experience of working within a similar role, excellent customer service, administration, organisational, time-management, analytical and problem-solving skills, as well as good knowledge of Microsoft Office is required for a leading brand implementation and graphics company based in Stoke-on-Trent, Staffordshire.
SALARY: £23,000 - £25,000 per annuum + Benefits
LOCATION: Hybrid working will be considered. However, you will need to live within a commutable distance to Stoke-on-Trent, Staffordshire, West Midlands
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for a Project Coordinator/ Project Support Officerwho has who has previous experience of working within a similar role, excellent customer service, administration, organisational, time-management, analytical and problem-solving skills, as well as good knowledge of Microsoft Office.
As the Project Coordinator / Project Support Officer you will be working in a dynamic role responsible for coordinating the day-to-day management of fleet/rail/architectural re-brand projects.
Working as the Project Coordinator / Project Support Officer you will be responsible to manage the internal process of labour and materials with the internal teams in-line with project specifications.
DUTIES
Your duties as a Project Coordinator / Project Support Officer will include:
- Working with the Head of Project Management and Project Managers to fully understand customer requirements
- Liaison with customer to manage day to day objectives and maintain excellent service and delivery
- Work with relevant internal teams to develop solutions that support delivery and increased customer experience
- Be able to confidently handle complaints and escalate to relevant Project Manager/account manager where necessary
- Using knowledge of material and products, be able to scope out installation requirements
- Be able to identify any cross selling opportunities and forward onto the Sales team
- Coordinate and support elements of complex programmes of work
- Use structured problem-solving techniques to identify, assess and resolve issues
- Coordinate projects against deliverables, budget and deadlines and liaise with internal departments of any discrepancies
CANDIDATE REQUIREMENTS
- Self-motivated with a passion for great customer service
- Organised and structured in approach with the ability to prioritise
- Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively
- Strong ability to manage across departments
- Excellent attention to detail, and retention and recording of information
- The ability to work well in a team and individually
- Self-motivated, flexible and results orientated
- Independent learner who can proactively source information
- Previous experience in a project coordinator role
- Experience in a branding environment would be an advantage
- Strong IT skills in MS Products
- Strong awareness of Health and Safety
BENEFITS
- Competitive remuneration package + benefits
- Ongoing support and training
- Hybrid working arrangements available
- Free onsite parking at all office locations
- Fun and friendly working atmosphere
- Contributory pension scheme
- Employee Discount Scheme with over 800 retailers
- Free fruit onsite and numerous healthy living initiatives
- Generous annual leave plus 1 extra day for volunteering
- Employee Assistance Scheme
- Company Events (Summer and End of Year social functions)
- Cycle to work scheme
- Free annual flu jabs & eye tests
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13448
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