Field Service Engineer

Field Service Engineer

Location: Ideally based between Manchester and Oxford (covering the central region of the UK)

Benefits: Paid door-to-door, overtime after 40 hours, 25 days holiday plus bank holidays, company vehicle, laptop, mobile phone, pension, and medical insurance

We are seeking a skilled and motivated Field Service Engineer to join our growing UK team. You will play a key role in supporting customers across the region, providing maintenance, repair and services on a range of automated packaging machinery.

This is a fantastic opportunity for an engineer looking to build a long-term career with a leading equipment supplier, offering structured training, development, and the chance to work with advanced packaging technology.

Key Responsibilities

• Provide on-site service, maintenance, and breakdown support for packaging machinery (e.g. tray sealers, MHWs, baggers, sleevers, thermoformers, etc.)
• Carry out equipment installations and commissioning at customer sites
• Diagnose and resolve mechanical, electrical, and control system issues
• Deliver excellent customer service and technical support, ensuring minimal downtime for clients
• Work closely with the wider service engineering team to share knowledge and support rotational overtime and call-out duties
• Maintain accurate service documentation and reports

About You

• The ideal candidate will have worked within a Service Engineering role before, we are open to industry sector.
• Education: HNC, B-Tec, Apprenticeship trained or similar. Within a relevant technical discipline (electrical, mechanical, or mechatronics)
• Experience within the food or packaging machinery industry is highly advantageous but by no means essential
• Comfortable with regular travel and occasional weekend, or night work as required
• Proactive, hands-on, and eager to learn and develop within a dynamic engineering environment
• Team-oriented, with strong communication and problem-solving skills