Contract Manager- FM Service Provider

The Contract Manager will be responsible for the delivery of a multi-site key contract within the Facilities Management sector, primarily focused on M&E hard services.

The role involves managing both planned and reactive maintenance activities in line with SFG20 maintenance schedules and wider industry standards. You will ensure full client compliance & satisfaction through effective coordination of in-house engineering teams and specialist subcontractors.

This position is supported  by a dedicated Assistant Contract Manager & Contract Administrator to support the day-to-day administrative and operational functions.

Key Accountabilities:
• Deliver and manage reactive maintenance, PPM & quoted works in line with contractual obligations 
• Oversee service delivery and financial aspects of designated regions
• Ensure a consistent statutory and regulatory compliance approach, ensuring required 
standards of compliance with HSQE are met
• Submit quotations for remedial works & additional work requests from client
• Develop effective working relationships throughout the business, promoting collaboration
• Establish and maintain relationships with external clients and liaise with suppliers and sub contractors
• Actively attending sites for surveys, audits & face to face meetings as required
• Review, identify and implement improvements related to engineering resources and 
efficiencies in service delivery to the contract
• Actively manage and support the wider team from Engineers to Assistant Contract Manger to continually deliver the contractual requirements and grow & develop the contract team
• Conduct staff PDR’s as required

Key Attributes:
• Building Services or technical sector related qualification would be advantageous.
• Able to work on multiple tasks, under pressure and meet deadlines
• Health & Safety related qualification – e.g. SMSTS, CSCS, IOSH.
• Proficient in MS office software, word, excel
• Communicates well with management at all levels & demonstrates a “team player” approach

Package:
• Salary up to £55,000.00 pa.
• Car Allowance + business mileage.
• Annual performance-related bonus – following completion of 12 months service.
• Workplace Pension Scheme – Employer Contribution will be 3%. 
• Salary Sacrifice Pension Option
• 25 days annual holiday + bank holidays – you will be expected to save some of your 25 days to cover the shutdown period between Christmas and New Year.
• Volunteering Day 
• Death in Service Scheme – your nominated persons will be entitled to 3 times salary, no medical required. 
• Perkbox – with additional rewards on birthdays and work anniversaries.
• All required IT equipment for your role, including mobile phone and laptop.
• Hours of work will be full time, 8am – 5pm, 5 days per week – as a member of the 
management there may be occasions where you will be expected to work additional hours