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Job Overview:
We at Work Lyf Group are recruiting for a Dispatch Supervisor (£30,000 per annum - negotiable on experience) for our client based in Fenton, working within the PVC window/door manufacturing industry. We are looking for an organised individual to become our Dispatch Supervisor, this includes overseeing and coordinating dispatch operations.
Main Responsibilities:
Ensure the most effective distribution of labour in the team
Correctly complete RTWs for employees when they have been absent
Perform team briefing meeting with the team when required
Ensure team members are working in a safe environment and are following H&S precautions
Plan and foresee trends in the volume of product through the department
Perform Informal Discussions when needed with an employee when their conduct falls below Company Standards
Ensure team work towards and meet agreed daily and weekly targets
Ensure the vehicles have been loaded in a safe manner
Waste management, compacting, offcuts and bins
Be able to evaluate a load safely for lifting
Investigate any missing items off a load and resolve the issue before delivery is made
Liaise with other departments such as Customer Service and Transport to overcome operation issues
Resolve customer complaints via portal
Checking Goods In when items or collections are turned on our vehicles
Effectively using our scan system
Personal Specification:
Have good written and verbal communication
Have excellent time keeping and punctuality
Hard working
Ability to motivate your team
Can work on own initiative
Be able to prioritise tasks
Be resilient
Monday Thursday 10:00 19:00 and Friday 08:00 17:00 with an hour unpaid break included. Additional time may be needed until loading has been completed.
