Helpdesk Support

OCC Computer Personnel

Posted 11 days ago, valid for 5 days

Stoke-On-Trent, Staffordshire ST9 0ET, England

Full Time

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Sonic Summary

The position is for an IT Analyst based in Stoke on Trent, focusing on providing technical assistance to employees.
Candidates should have 1-2 years of experience in IT support and will be responsible for troubleshooting software and hardware issues.
The role includes performing routine maintenance checks, software updates, and system monitoring.
Opportunities for participation in IT projects such as software rollouts and infrastructure updates are available.
The job offers a competitive salary and excellent office facilities with room for progression and development.

IT Analyst - Stoke on Trent

We are working with an excellent client in Stoke on Trent who is looking for an IT Helpdesk to join their growing team.

You will be responsible for providing technical assistance to employees, ensuring timely resolution of IT issues. Responding to IT tickets, troubleshooting issues, and provide support on sofware and hardware issues.

Day to day responsibilities such as performaing routine maintainance checks, including software updates, hardware configurations and system monitoring. You'll get opportunities to participate in IT projects such as software rollouts, system upgrades and infrastructure updates.

It's working with Microsoft Stack.

Ideal for someone with 1-2 years experience in IT support, who are looking for that next step up in their career.

Excellent offices in Stoke, room for progression and development.

For more info pls get in touch.

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