Compliance & Delivery Manager
Location: Stoke-on-Trent
Rate: 拢500/day Inside IR35 (via umbrella)
Contract: Initial 4 months, with strong potential for extension
Hours: Full-time
About the Role
We're seeking an experienced Compliance & Delivery Manager to lead a critical client-side function within a major housing-focused organisation in Stoke-on-Trent. This role plays a pivotal part in ensuring the delivery of a high-quality, customer-focused repairs, maintenance and improvement service across the Council's housing stock.
You will lead a team responsible for auditing, validating and challenging operational delivery by a partnering contractor, ensuring value for money and driving continuous improvement across major investment, modernisation and climate-focused programmes.
You will also take responsibility for statutory compliance functions, including gas servicing, fire safety and asbestos management, supporting the delivery of a safe, compliant and fit-for-purpose housing portfolio.
Key Responsibilities
Operational & Contract Management
路Manage the client function to ensure the service delivers optimum value for money and aligns with the HRA business plan.
路Lead and motivate a team overseeing statutory compliance, improvement, modernisation and carbon-reduction programmes.
路Monitor and challenge partner-contractor performance, taking appropriate action to drive service improvement.
路Oversee major programmes of work, ensuring the Council's housing stock remains compliant and investment decisions are financially sound.
Governance, Compliance & Strategy
路Manage statutory compliance arrangements, including annual servicing for gas, smoke detection, fire systems, solid fuel appliances and other regulated areas.
路Support the development and review of the Asset Management Strategy to ensure efficient use of HRA resources.
路Ensure all projects comply with organisational policies, regulations and Standing Orders relating to procurement and budget management.
路Keep abreast of legislative changes and best practice in housing, sharing updates with the wider team.
Financial & Performance Management
路Certify and sign off weekly invoice values for your service areas.
路Support the creation and monitoring of budget profiles, flagging deviations to the Strategic Manager as required.
路Analyse service performance measures to identify inefficiencies, investigating and implementing corrective action.
路Produce accurate reports detailing expenditure, income, outputs, milestones and risk analysis for capital and investment projects.
Engagement & Leadership
路Chair and attend strategic and operational meetings, including some outside core hours.
路Support tenant engagement activities, ensuring effective communication and understanding of project initiatives.
路Deputise for the Strategic Manager when required.
路Promote a professional, business-focused culture within the team, championing equality and diversity.
Finance & Staffing Dimensions
路Budget responsibility: Approx. 拢20 million per annum (in support of Strategic Manager).
路Team management: 19.5 FTE.
Ideal Candidate Profile
路Strong background in housing compliance, asset management or property services.
路Proven experience managing statutory compliance programmes (gas, fire, asbestos, etc.).
路Demonstrable track record of managing large-scale capital or improvement programmes.
路Confidence in leading teams, challenging contractors and driving performance.
路Excellent financial acumen with experience overseeing multi-million-pound budgets.
路Strong stakeholder engagement skills, including experience working with tenants and council committees.
To apply please send a copy of your CV to (url removed)
