Customer Service Administrator
Lye
Temp to Perm
Monday to Thursday (occasionally required to work Fridays)
40 hours per week
£12.21 per hour (salary will be reviewed after the temporary period)
We are currently seeking a proactive and detail-oriented Customer Service Administrator to join our client in Lye. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service and is looking for a long-term role with the potential to become permanent.
Job duties:
- Respond promptly and professionally to customer enquiries via telephone and email
- Accurately input customer orders into the internal system
- Keep customers informed on the status of their orders
- Provide customers with proof of delivery when required
- Carry out general administrative tasks to support the wider team
Personal specification:
- Previous experience in a customer service or administrative role is desirable, but not essential
- Excellent communication skills, both verbal and written
- Strong attention to detail and high level of accuracy in data entry
- Proficient in Microsoft Office and comfortable using computer systems
- Ability to manage time effectively and prioritise tasks
What happens after you apply for this role?
Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful