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Customer Service Administrator

MET Recruitment UK LTD
Posted 10 hours ago, valid for 5 days
Location

Stourbridge, West Midlands DY98LX, England

Salary

£12.21 per hour

Contract type

Full Time

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Sonic Summary

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  • We are seeking a proactive Customer Service Administrator for a temp to perm position in Lye, working Monday to Thursday with occasional Fridays, for 40 hours per week.
  • The salary for this role is £12.21 per hour, with a review after the temporary period.
  • The ideal candidate should have previous experience in customer service or administration, although it is not essential.
  • Key responsibilities include responding to customer inquiries, inputting orders, and providing updates on order statuses.
  • Strong communication skills, attention to detail, and proficiency in Microsoft Office are required for this position.

Customer Service Administrator

Lye

Temp to Perm

Monday to Thursday (occasionally required to work Fridays)

40 hours per week

£12.21 per hour (salary will be reviewed after the temporary period)

We are currently seeking a proactive and detail-oriented Customer Service Administrator to join our client in Lye. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service and is looking for a long-term role with the potential to become permanent.

Job duties:

  • Respond promptly and professionally to customer enquiries via telephone and email
  • Accurately input customer orders into the internal system
  • Keep customers informed on the status of their orders
  • Provide customers with proof of delivery when required
  • Carry out general administrative tasks to support the wider team

Personal specification:

  • Previous experience in a customer service or administrative role is desirable, but not essential
  • Excellent communication skills, both verbal and written
  • Strong attention to detail and high level of accuracy in data entry
  • Proficient in Microsoft Office and comfortable using computer systems
  • Ability to manage time effectively and prioritise tasks

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.