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Salary: 27,000 - 29,000
Hours: Monday to Friday
This key role will sit within the Fleet Management team at the office, supporting the team with all breakdowns and fleet administration tasks. A strong understanding of breakdown practices across the vendor network is highly beneficial. The Fleet Administrator role involves extensive interaction with suppliers and customers.
Main Duties and Responsibilities of the Fleet Administrator:
- Breakdown Management: Following up on all breakdowns to ensure timely resolutions.
- System Maintenance: Inputting maintenance and repair data into the Fleet Management (FM) system.
- Tyre Information Management: Recording and updating tyre information in the FM system.
- Inbound Call Handling: Managing inbound calls related to HGV breakdowns and providing support.
- Team Support: Assisting wider teams with call handling, fleet maintenance bookings, and administrative tasks.
- VOR Time Updates: Monitoring and updating Vehicle Off Road (VOR) times.
- Collaboration: Working as part of a team of Fleet Maintenance Support Advisors.
- Relevant Experience: Previous experience as a Fleet Administrator is highly beneficial.
- Excel Proficiency: Strong skills in Microsoft Excel, including lookups and pivot tables.
- IT Competency: Proficiency in internal systems, Outlook, and general IT skills.
- Industry Knowledge: Any experience or knowledge of the fleet/HGV sector or commercial vehicle sector is advantageous.
- Career Growth: Opportunities for professional development and career progression within a leading national company.
- Supportive Environment: A friendly and supportive team culture.
