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Customer Service Officer

Momentum Security Recruitment
Posted 2 days ago, valid for a month
Location

Stranraer, Dumfries and Galloway DG9 0EU, Scotland

Salary

£12.55 per hour

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Officer position offers both full-time and part-time opportunities in Cairnryan, Wigtownshire, Scotland, with a pay rate of £12.55 per hour plus overtime options.
  • Candidates are required to have a professional demeanor and be team players, enjoying a committed team environment.
  • The role involves meeting and greeting visitors, managing access control, conducting internal and external patrols, and performing regular body searches.
  • Successful applicants will receive ongoing training and support, ensuring adherence to Health & Safety policies while responding to emergency situations.
  • Experience in customer service or security roles is preferred, although specific years of experience are not mentioned in the job description.

Customer Service Officer- Full time and Part time opportunities

Location: Cairnryan, Wigtownshire, Dumfries and Galloway, Scotland.

Rate of pay: 12.55 per hour plus overtime opportunities

Shift pattern: 4 on / 4 off

This is a tremendous opportunity to join a friendly and professional team in Cairnryan. You will join a dedicated team where you will receive ongoing training, support, and development. This role consists of regular body searches and general customer service/security duties.

Essential criteria:

  • Be polite, friendly and professional
  • A team player that enjoys working in a committed team environment

Duties to include:

  • Meeting and greeting visitors to the site in a polite and customer focused manner
  • Manage access control to the site
  • Internal and external patrols of the site
  • Regular body searches
  • Gatehouse duties
  • Carry out vehicle searches
  • Issuing passes to visitors, contractors and staff members
  • Produce accurate and comprehensive incident reports
  • Ensure all Health & Safety policies are adhered to
  • Work in conjunction with site Assignment Instructions
  • Respond to emergency situations
  • Work as part of a customer focused team

Momentum Security Recruitment Specialists

Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.

Momentum Security Recruitment covers the following markets.

  • Corporate Security
  • Security Guarding - Management & Operations
  • Security Guarding - SIA licensed Officer & site personnel staff
  • Retail Loss Prevention, Audit & Fraud
  • Security Sales & Business Development
  • HSEQ (Health, Safety, Environmental & Quality Assurance)
  • Facilities Management - Hard (M&E) & Soft Services
  • Electronic Security

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.