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Marketing & Customer Relations Manager
Stroud
£33,000 + Commission
Full-Time | From £33,000 + Commission (£5K+ Typical) | Boutique Independent Fashion Brand | Office-Based (Mon-Fri, Occasional Weekends)
What’s in it for you?
Work with an elegant, ethical fashion brand | Creative, varied role | Generous commission structure | Opportunity to style a diverse clientele | Positive, close-knit team environment | Autonomy to shape marketing and sales strategies | Engage in showroom and events | Develop your skills across fashion, marketing, and customer service
Must Have’s
- Strong interpersonal and face-to-face customer service skills
- Excellent organisational skills and attention to detail
- Confident with Apple Mac, Microsoft Office & Google Workspace
- Experience with email marketing tools like Mailchimp
- Social Media experience
- A positive attitude and willingness to get stuck in
- Passion for fashion, styling, and working with colour and fabrics
- Excellent telephone manner and showroom presentation
Nice to Have’s
- Background in fashion, styling, or working with luxury goods
- Familiarity with Adobe Creative Suite (Photoshop, Illustrator, Lightroom)
- Knowledge of website CMS (Shopify) and basic SEO
- Understanding of Google Analytics and digital marketing performance
- Previous experience managing stock and CRM systems
- Confidence running stands or events at fashion shows
So, what will you be doing?
- Handling all customer enquiries via phone and email
- Assisting customers in the showroom and at shows - offering personal styling advice
- Taking and processing orders with care and attention
- Managing the brand’s digital presence - including email campaigns, website updates, and social media content
- Writing and editing marketing content with an eye for tone and accuracy
- Coordinating appointments, stock control, and order fulfilment
- Supporting the founder with administration, customer care, and creative initiatives
For more information, a confidential chat, or to discuss your application please contact Georgie at i2i Recruitment as soon as possible.Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven’t received a response within 5 working days, please understand that your application has not been successful on this occasion.
