- Coordinating international export shipments via air, sea, and road
- Liaising with carriers, agents, and overseas partners to ensure smooth transit
- Preparing and checking export documentation (commercial invoices, packing lists, AWBs, B/Ls, etc.)
- Managing bookings and tracking shipments from origin to destination
- Communicating with clients to provide updates and resolve queries
- Ensuring compliance with customs regulations and export controls
- Supporting the wider operations team with ad-hoc tasks and projects
- Previous experience in freight forwarding or export logistics
- Strong organisational skills and attention to detail
- Excellent communication skills—written and verbal
- A proactive, can-do attitude and a team-first mindset
- Familiarity with export documentation and customs procedures
- Ability to juggle multiple tasks and stay cool under pressure
- IT savvy—comfortable with logistics systems and Microsoft Office