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- Managing the front desk, answering and directing all incoming calls efficiently and professionally
- Welcoming visitors and ensuring all site security procedures are followed
- Providing day-to-day administrative support to employees across the business
- Sorting, distributing, and managing all incoming and outgoing mail
- Responding to customer and supplier queries promptly and professionally
- Ordering and maintaining office supplies, stationery, and consumables
- Raising purchase orders and processing invoices as needed
- Booking domestic and international travel and accommodation
- Assisting the Finance Team with data input and basic financial reporting
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to multitask
- Confident in handling visitors and managing telephone systems
- General administrative experience and attention to detail
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and as part of a team
- Familiarity with SAGE 200
- NVQ/SVQ Level 1–4 in Business Administration or Customer Service
- Previous experience in a front-of-house or office administration role
- GCSEs in Maths and English
- Competent IT skills and comfort with learning new systems
- UK Passport and ability to obtain Security Clearance
