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- Liaise and advise relevant departments on the status of customer accounts.
- Monitor payment records ensuring any issues are resolved in a timely manner.
- Process and allocate payments to specific accounts.
- Reconcile customer accounts and resolve any queries.
- Manage overdue accounts and take relevant action where necessary.
- Report outstanding issues or potential problems with customers.
- Liaise and advise relevant departments on customer status.Â
- Manage cash expenses.
- Calculate discounts and raise credits as required.
- Complete driver reports and monitor order lists.
- Process credit applications and establish terms.
- Assist with the year-end external audit.
- Ad hoc duties as required.Â
- Knowledge of Sage 200 would be beneficial.
Skills/Attributes
- Experience in Credit Control or similar role.
- Ability to work to tight deadlines.Â
- Work well as part of a team/individually.
- Methodical worker with excellent attention to detail.
- Confident, enthusiastic individual with the ability to manage all relationships with suppliers and internal contacts and continuously exceed expectations.Â
- Minimum Level 3 in Math’s and English, relevant experience may be considered as alternative.
- Excellent communication skills, written and verbal and personable/professional telephone manner.
- Ability to build and maintain effective relationships.
- Ability to work under pressure.
- Proficient in Microsoft Office, in particular word and excel.
