Administrator

25,500 | 37.5 Hours | Great Staff Benefits

A leading care provider who specialise in Domiciliary Care are looking for a Full Time Administrator to join their team in Sunderland on a full time basis.

What the service is offering and details of this position:

• A permanent contract working full time, 37.5 hours per week
• Store discounts
• On-site parking
• Company events

Duties and Responsibilities:

• Answering the phones and making calls- this will include dealing with client and staff enquiries and directing to the appropriate manager if necessary, as well as other general enquiries
• Using a variety of online IT systems- you will be using Microsoft 365 on a daily basis along with the software they use for their client and staff planning
• Liaising with other healthcare professionals - this will include equipment and referral requests to the HomeFirst team, as well as sending any requested care notes to link workers, GP prescription requests etc, requesting District Nursing visits
• Daily reconciliation of care visits- this will entail manually logging any missing care visit data and alerting the management of any inaccuracies
• Auditing MAR charts and missed activities
• Conducting telephone reviews with discharged D2A/Reablement clients
• Assisting with clear to work meetings for new staff- this will include issuing work phones, uniform and PPE and scanning any missing documentation as requested by the recruitment team
• Assist with recruitment by coordinating interviews, conducting compliance file checks, and supporting the onboarding process.
  
  

Your skills and personal attributes:

• You must be a great communicator who can build relationships with ease.
• You must be able to answer and make a high volume of calls in a polite, friendly and professional manor.
• You will need to be able to work well under pressure in a fast paced team, be enthusiastic and possess a lot of initiative.
• You will need great organisation skills.
• Being a team player is very important within this job role as you will be working closely within the team as well as with people from all areas of the business.

To apply now, please follow the link provided.

Alternatively, please call Sarah Ibbotson at PSR Solutions on (phone number removed) for more information.

Please note any offers of employment are subject to an Enhanced DBS/PVG/Access NI check and employment reference checks in addition to verification of UK professional registration (if applicable), right to work in the UK and Occupational Health clearance.

PSR Solutions is an equal opportunities recruiter and applications are welcome from anyone meeting the specified criteria regardless of age, gender, race/ethnicity, religion or belief, disability, sexual orientation or any other personal circumstances.

By submitting an application, you are consenting to PSR Solutions securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.