- Oversee daily outbound operations including order accuracy, packing, truck loading, and inventory flow
- Partner with leadership to improve productivity, safety, and cost efficiency
- Use performance data to identify areas for improvement and implement solutions
- Ensure compliance with all relevant regulatory and quality standards
- Lead staffing functions including hiring, training, and performance management
- Develop and manage departmental budgets, including freight and transportation
- Collaborate with domestic freight partners and oversee service performance
- Support continuous improvement initiatives in both UK and international logistics
- Experience in DC operations leadership (inbound, outbound, inventory control)
- Strong grasp of warehouse metrics, safety protocols, and compliance standards
- Proficient in WMS (preferably Manhattan) and Microsoft Office (Excel, PowerPoint)
- Skilled in troubleshooting, problem-solving, and managing multiple priorities
- Strong communication and team management skills
- Ability to interpret performance data and drive strategic action