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Working hours = working 37.7 hours per week Monday to Sunday on a rota basis. This role includes evening, weekend and bank holiday working. YOu will not work every weekend. You will also be required to be part of the London management on-call rota out-of-hours
Location = Sutton, Greater London
Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living? If so, please read on. Servol is an established charity which provides high quality accommodation and support for adults living with mental ill health and complex conditions.
We offer great benefits after passing your probation including ongoing learning & career development, free eye tests and access to PerkBox (retail discount platform).
You also enjoy 33 days paid annaul leave per year.
We are looking for a passionate and experienced Service Manager to join our new supported living service in the London Borough of Sutton. As Service Manager, you will lead and develop the competence of two Team Leaders, overseeing the effectiveness of support for our service users.
- Your focus will be service management, and you will work closely with the Area Manager to ensure that Servol delivers on all targets, both financial and those around the quality of the service.
- You will be expected to take part in the development and implementation of strategic plans and objectives, building external networks and partnerships and developing best practice across the organisation.
- This role also requires taking responsibility for acheiving Key Performance Indicators (KPIs) required as part of the contract, and proactively managing financial reporting including monitoring and reporting void levels.
Servol recognises the importance of lived experience when working with service users with complex needs and welcome applications from individuals who have first-hand experience of mental ill health.
This role is not remote working, and we need someone who can be on the ground to support the services and the team.
Skills/experience/knowledge required for this role:
- Level 4 qualification in Health & Social Care.
- Experience of managing a team and/or line management qualification.
- Experience of working to KPIs and undertaking detailed/accurate reporting.
- An understanding of Health and Safety and risk management issues and application in social care.
- Experience of budget and financial planning/management.
- A working understanding of legislation and procedures for the protection of vulnerable adults.
- Approachable and open behaviour with effective written and verbal communication skills.
- Has a practical and logical mind and is well organised.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
If this sounds like the job for you, click 'apply' today.
