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Client Service Representative

Novus Resourcing
Posted 5 days ago, valid for 2 days
Location

Sutton, Surrey SM12BE, England

Salary

Competitive

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The role of Client Service Representative requires a passion for delivering exceptional customer service and building strong client relationships.
  • Candidates should have at least 1 year of experience in a customer-facing role.
  • The position offers a competitive salary along with an annual bonus and hybrid working options.
  • Responsibilities include processing orders, resolving queries, and managing customer complaints with professionalism.
  • The company promotes a people-first approach and offers numerous wellbeing benefits, including access to healthcare services and generous holiday allowances.

Customer-Focused? Problem Solver? Thrive in a Fast-Paced Role?

Are you passionate about delivering first-class customer service and building strong client relationships? Do you enjoy being the trusted point of contact who makes things happen?

Step into a world-class organisation with a strong international footprint and impressive office environment. Develop your career starting out as a Client Service Representative to act as the first line of support for our valued clients. You’ll handle order management, resolve queries, and keep customers informed every step of the way.

What You’ll Do

  • Be the first point of contact for customer orders and queries
  • Process orders via phone/email using our ERP system
  • Resolve pricing and delivery issues quickly and professionally
  • Handle complaints such as delays or damages with care
  • Build strong relationships through excellent communication and service

Why Join?

  • Competitive salary + annual bonus
  • Hybrid working (up to 2 days per week)
  • 25+ days holiday, birthday leave, and more
  • Wellbeing benefits including GP access, counselling, yoga, and physio
  • A global company with a people-first approach

If you're organised, personable, and service-driven, apply today and join a team that values every customer interaction.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.