Sales Administrator

• Location: Leatherhead, Surrey (Hybrid after probation)
• Job Type: Full-time, 37.5 hours/week
• Salary: Competitive, negotiable based on experience

We are seeking an experienced and detail-oriented Sales Administrator to join our growing team. This role is integral to supporting a wide range of commercial and operational activities, ensuring the smooth running of sales processes and customer interactions. This is a fantastic opportunity for someone looking to advance their career in a dynamic and supportive environment. Please note: This position requires a non-smoker.

Day-to-day of the role:

• Manage customer orders through our e-commerce platform and process purchase orders with high accuracy.
• Prepare and issue quotes, and handle sales documentation.
• Maintain and update CRM records, ensuring all data is accurate and up-to-date.
• Collaborate with logistics to ensure prompt and accurate delivery of orders.
• Provide comprehensive support to the sales team, including order processing and customer invoicing.
• Assist with credit control and follow up on payments as necessary.
• Build and maintain strong relationships with both internal and external customers, ensuring clear and professional communication.
• Support training courses by organising logistics, preparing materials, and occasionally supporting on-site training.

Required Skills & Qualifications:

• Minimum of 3 years' experience in a sales administration or similar role.
• Strong working knowledge of CRM systems, preferably HubSpot.
• Proficient in processing purchase orders and familiar with e-commerce platforms.
• Excellent command of Microsoft Office, particularly Excel and PowerPoint.
• Exceptional written and verbal communication skills.
• High attention to detail and excellent organisational skills.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Willingness and ability to travel internationally for up to 2 weeks per year.

Benefits:

• 26 days' annual leave plus bank holidays.
• Flexible and hybrid working arrangements post-probation.
• Competitive pension scheme and sick pay.
• Free on-site parking.
• Opportunities for personal development and support for professional memberships.
• Regular company events and team socials.
• Enhanced parental and bereavement leave.
• A supportive and adaptive work culture with multiple career paths available.