Back to search
Service Administrator
Location: Derby, DE11
Type: Full-time | Permanent
Salary: 27,000 - 30,000 DOE
Are you a confident communicator with a talent for building relationships and a background in sales or customer service? Do you thrive in a fast-paced environment where organisation and attention to detail are key? If so, this opportunity could be a great fit.
A leading provider of innovative masonry support and structural solutions is seeking a proactive and personable Service Administrator to join their dynamic team. This is an excellent opportunity for someone with strong administrative skills and a passion for delivering outstanding service to architects, engineers, and design professionals.
Key Responsibilities
- Build rapport with architects and specifiers to support project development
- Coordinate CPD (Continuing Professional Development) bookings and issue certificates
- Manage project schedules and follow up on key milestones
- Log and track project leads using internal systems
- Provide timely and accurate administrative support to the external specification team
- Maintain and update the NBS specification platform and report on usage
- Proactively arrange meetings and presentations to promote products and services
- Deliver exceptional customer service via phone and email
What We're Looking For
- Previous experience in an administrative role
- Background in sales, customer service, or account management is highly desirable
- Confident communicator with excellent written and verbal skills
- Strong organisational skills and ability to manage multiple priorities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Proactive, target-driven mindset with a willingness to learn
What's on Offer
- Competitive salary
- 33 days holiday (including Bank Holidays), increasing with service
- Option to sell or carry over holidays
- Long service awards
- Career progression opportunities in a growing, innovative company
- Access to staff rewards and discounts
- Health Assured Employee Assistance Programme
- Life Assurance
- Wellbeing support through a dedicated scheme
If you're ready to take the next step in your career and make a real impact in a company that values innovation, collaboration, and personal growth, apply today.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
