Product Support Engineer

Product Support Engineer
£30,000 to £40,000, dependant on level (junior through to senior applications welcome!)
Swadlincote
Monday to Friday days
Office based with occasional site travel

The Engineering & Manufacturing division of SF Recruitment is currently recruiting for a Product Support Engineer to be part of an expanding team with a well-established business who supply into the construction industry. This role could also suit a Sales Engineer / Project Engineer / Technical Support Engineer.

Scope of role

• Oversee a portfolio of projects, with a strong customer focus.
• Work closely with the design team to ensure drawings will meet customer expectations.
• Ensure all project documentation is updated and present in the project folder.
• Offer technical support to both existing & new customer queries, demonstrating a high level of technical / engineering knowledge.
• Work with production to ensure drawings are issued in time and are accurate to reduce non conformance issues.
• Work with design, production & customer to ensure agreed time-lines are being met.
• Manage multiple projects, ensuring they are consistently delivered within expected cost, quality and time-frame.
• Hold regular review & update meetings with customers.

The Product Support Engineer

• From an engineering, construction or building products background.
• Can demonstrate project management skills with some industry experience (dependant on level).
• Confident communicator with a passion for delivery high levels of technical support and project guidance.
• Ambitious, with the desire to work to a high level of competency and project management (with support and training)
• Ability to utilise IT tools to manage time & workload effectively.
• A UK driving licence would be highly desirable - there is the need for occasional customer visits.

Please apply now to express an interest and a member of the engineering division will endeavour to make contact with all suitable candidates, within two working days.