Corporate Support Officer (Corporate Governance & People)

Department: Finance & Corporate

Reports to: Finance Director

Salary: Up to £25,000

Location: Hybrid – Office-based at Wales National Pool Swansea with remote homeworking and National Travel as required

Type: Full Time permanent role, 37 Hours per week

Note: Occasional work outside of core hours to support events and other organisational commitments

Closing Date: 4th August 2025

About Us

Swim Wales is the National Governing Body for aquatics in Wales, leading the development of swimming, diving, water polo, artistic swimming, and open water swimming. Guided by our vision of “Aquatics for Everyone, for Life,” we are committed to creating inclusive, safe, and sustainable environments where individuals, clubs, and communities can thrive. We are passionate about promoting excellence, participation, and integrity across the aquatic sector, working closely with members, stakeholders, and government partners to provide strong leadership and uphold the highest standards of governance and organisational performance.

Role Purpose

The Corporate Support Officer plays a vital role in supporting the smooth and compliant operation of Swim Wales, providing integrated support across human resources, corporate governance, and general administration. This role ensures the organisation meets its statutory obligations, maintains strong governance frameworks, and fosters a positive and inclusive workplace culture. The role also supports the Board and leadership team in delivering strategic objectives.

Key Responsibilities

Human Resources

• Manage day-to-day HR admin functions, including recruitment, onboarding, induction, and offboarding.
• Maintain accurate and confidential HR records and reporting.
• Manage the relationship with the external HR consultant.
• Administer and optimise use of Sage HR software, ensuring continuous

Corporate Governance

• Support compliance with relevant governance frameworks.
• Ensure policies and procedures are in place, current, and effectively communicated.
• Track policy review cycles and liaise with relevant departments for updates.
• Assist in preparing documentation for external audits and governance reviews.
• Support the Company Secretary in ensuring regulatory compliance.
• Lead tracking and reporting of progress against the Governance Improvement Plan.
• Coordinate responses to GDPR queries and data subject access requests.
• Monitor updates from Companies House and ensure internal records are aligned.
• Maintain data protection records in line with legal requirements.
• Support Board compliance with Articles of Association.
• Work with the Executive Support Officer to ensure efficient coordination of Board, committee, and other governance meetings.

General Administration

• Provide administrative support across the organisation as required.
• Offer flexible cover and support to other departments.
• This may include answering phones, handling customer queries, order fulfilment, volunteer expense processing, and attending occasional events outside normal hours.

General Responsibilities

• Promote Swim Wales and its activities, both within and outside the work environment.
• Uphold and deliver Swim Wales’ customer care standards in all interactions.
• Maintain awareness of, and comply with, all Swim Wales policies as outlined in the Staff Handbook.
• Keep personal development records up to date and ensure that interim reviews and annual appraisals are completed and logged in line with company policy and timelines.

The responsibilities above are not exhaustive, and you may be asked to undertake appropriate work outside of this job description from time to time.

This job description is subject to annual review to reflect the evolving needs of Swim Wales and the strategic direction set out in the Swim Wales and Sport Wales corporate plans.

Person Specification

The successful candidate will demonstrate the following qualities:

• Resourceful, efficient, and highly organised.
• Able to multi-task and manage competing priorities.
• Strong attention to detail is essential.
• Discreet and professional with handling of sensitive/confidential matters.
• Proactive and committed to continuous improvement.
• A team player who collaborates effectively with peers and senior staff.
• Self-motivated and committed to high standards of work.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint.
• Results-driven with a strong focus on quality.
• Full Driving licence and access to a vehicle.
• Inclusive in approach, demonstrating respect and integrity in all interactions.
• Experience or understanding of corporate governance principles.
• Experience with Sage HR software is desirable.

Swim Wales is committed to inclusion and diversity and welcomes applications from all individuals with the relevant qualifications and/or experience. If you have specific requirements regarding the recruitment or interview process, please mention this in your covering letter.

To Apply

Please send a completed diversity monitoring form, application form and covering letter.