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Team Support - Join Our Dynamic Utilities Team!
Are you an organised and enthusiastic individual looking to make a difference in the utilities sector? We have an exciting opportunity for a Team Support member to join our dedicated team in Swansea! If you possess excellent communication and administrative skills, we want to hear from you!
Start Date: November 2025
Location: Swansea - all onsite
Pay Rate: 20.00 per hour
Contract Duration: 6 months with potential for extension
Hours: 37 hours per week Monday to Friday core hours 8am - 4pm
Key Responsibilities:
- Construction & Maintenance Preparation: Assist in preparing construction, maintenance, and replacement work while coordinating team activities to ensure smooth operations.
- Fault Coordination: Play a crucial role in coordinating the team's response to network faults, ensuring timely and effective resolutions.
- Customer Enquiries: Be the voice of our client by responding to customer enquiries both verbally and in writing, delivering exceptional service.
- Work Programming Support: Help the Team Manager with work programming and scheduling to keep everything running efficiently.
- Data Input: Support field teams by accurately inputting data into the relevant databases.
- General Administration: Handle general administrative tasks such as answering calls, raising purchase orders, and using the Crown system to organise inquiries and direct them to the appropriate teams.
- Team Assistance: Collaborate with and assist other team members whenever needed, fostering a supportive team environment.
What We're Looking For:
- Communication Skills: Ability to engage effectively with customers and team members, both verbally and in writing.
- Organisational Skills: Reliability and the ability to stay organised in a fast-paced environment.
- Team Player: Comfort working as part of a small team and willingness to support others.
- Initiative: A proactive approach to tasks and problem-solving.
- Computer Literacy: Basic keyboard skills are desirable; full training will be provided on the applications used.
- Welsh Language: Desirable but not essential
Why Join Us?
- Supportive Environment: We value teamwork and collaboration, ensuring you feel welcomed and supported.
- Competitive Pay: Enjoy a competitive hourly rate with the possibility of extended contracts.
If you're ready to contribute to a positive and dynamic team while enhancing your skills in the utilities industry, we'd love to hear from you!
As part of the application process you will receive a link via Text Message to progress your application
If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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