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M4RecruitmentarecurrentlyseekingaCustomerServiceAdvisortojoinoneofourclientsbasedinCheneyManor.
HoursofworkareMonday-Friday0900am-1700pm
Responsibilities:
- Booking/updatingservicerequestsontoourcallmanagementsystem.
- Contactingcustomersi.e.endusers
- Arrangethecollectionandreturnsofequipment
- Managingcustomerenquiriesandexpectations.
- Liaisingwithcouriers&other3rdparties.
- Communicatingstatusesbackandforthwithinternalservicesupportteamwhomanagethecustomeraccounts.
Requirements:
- Previousexperienceincustomerserviceorarelatedfield(1year)
- Strongcommunicationskills,bothverbalandwritten.
- Abilitytoanalyzecustomerneedsandprovideappropriatesolutions.
- ProficiencyinusingCRMsystems.
- Excellentproblem-solvingskills
- Attentiontodetail.
- Abilitytoworkatpaceunderpressureinabusyteamenvironment.
Ifyouareinterestedintherole,pleaseapplywithanuptodateCVdetailinganyreleventexperience.
M4Recruitmentareanemploymentbusinessandoperatesasanequalopportunitiesemployer.Permissiontoplaceanadvertisementfortheabovementionedrolehasbeengivenbythecompanymentioned.
