Customer Services Information Guide
Location: Civic Campus, Euclid Street, SN1 2JG
Start Date: ASAPÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
Contract Duration: 4+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 12.80 per hour
Job Ref: OR15945
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Job Responsibilities
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Answer customer calls using call center technology.
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Respond to customer emails using digital email systems.
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Listen carefully to customer needs and ask relevant questions to understand their requirements.
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Maintain high customer service standards by being courteous and professional.
Person Specifications
Must Have
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Experience in customer service, preferably in a contact center.
Nice to Have
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No additional specifications provided.
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