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Location: Swindon
Employment Type: Full-Time, Permanent
Salary: 39,000 + Overtime + Company Benefits
Company Vehicle Provided
We're seeking experienced Service Engineers to join a growing fire and security business with opportunities in both Swindon and Brighton. If you're passionate about delivering high-quality service and want to be part of a team-oriented company that invests in its people, this could be the role for you.
About the Role
As a Service Engineer, you'll be responsible for planned maintenance, reactive callouts, and remedial works across a varied customer base. You'll ensure compliance with British Standards and current legislation, while maintaining a professional and customer-focused approach.
Key Responsibilities
- Perform service visits, fault diagnosis, and remedial works across fire and security systems.
- Communicate clearly with customers regarding service outcomes and any follow-up actions.
- Maintain van stock to support first-time fix rates.
- Identify non-conformances and report recommendations for quotations.
- Respond to emergency calls within agreed timeframes.
- Complete all documentation accurately and in line with company standards.
Requirements
- Proven experience in fire and security service engineering.
- Familiarity with British Standards (e.g. BS5839, SP203) and SSAIB regulations.
- Strong problem-solving skills and attention to detail.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Full UK manual driving licence (maximum 6 points).
Benefits
- 39,000 base salary plus paid overtime and standby fees.
- Company van (private use permitted) and fuel card.
- Company phone and PPE provided.
- Enhanced DBS check covered.
- 22 days holiday plus bank holidays (rising to 30 days with service).
- Healthcare cashback scheme (optional).
- Structured training and development plan (including GENT integration training).
- Monthly engineer breakfast meetings.
- Christmas party with hotel accommodation.
Working Hours
- Monday to Friday: 08:30 - 17:00
- Overtime available (evenings, weekends, bank holidays) at enhanced rates.
