Compliance Programme Manager

Compliance Programme Manager
Location: Civic Campus, Euclid Street, SN1 2JG
Start Date: ASAP
Contract Duration: 5+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £45.02 Per Hour
Job Ref: OR20159
 
Job Responsibilities

• Oversee the entire delivery of the Electrical Installation Condition Report (EICR) testing program and related repairs for Swindon Borough Council's housing.

• Plan and distribute work, manage contractor performance, and engage with stakeholders and tenants.

• Ensure timely inspections, fast remedial actions, and clear tenant communications.

• Provide assurance to senior leaders and promote a safety-first culture.

• Manage program plans, schedules, and milestones.

• Coordinate activities across various teams and contractors to meet time, cost, and quality standards.

• Prioritize risks and recovery plans for hard-to-access properties.

• Chair progress meetings and program boards, discussing progress, risks, and decisions.

• Handle procurement planning, tendering, and contract awards.

• Manage contractors through performance metrics and improvement plans.

• Oversee financial management, including budgeting and spending.

• Maintain governance, audit trails, and documentation standards.

• Ensure accurate records of inspections, remedial actions, and tenant communications.

• Lead stakeholder communications and ensure tenant-focused messaging.

• Promote a safety culture and incorporate customer feedback for improvements.

• Maintain program data integrity and security.

• Produce reports for management and stakeholders.

• Drive continuous improvement through evidence and analysis.

• Maintain a risk register and recovery plans for overdue cycles and no-access properties.

• Coordinate recovery efforts and align with safeguarding protocols.

• Escalate critical risks with options and recommended actions.

Person Specifications
Must Have

• Experience in program management, especially in housing or compliance programs.

• Strong contract management and supplier performance oversight skills.

• Excellent stakeholder management and tenant communication skills.

• Confident in governance, assurance, and reporting.

• Data and IT system literacy.

• Leadership skills that promote collaboration and safety.

• Training or experience in public sector procurement and contract management.

Nice to Have

• Recognized project/program management qualification like PRINCE2 or APM PMQ.

• Electrical qualification or knowledge of electrical compliance in social housing.

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