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Customer Service Advisor

Alma Personnel
Posted 16 hours ago, valid for 6 days
Location

Tamworth, Staffordshire B77 3EY, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A well-established client in the Tamworth area is seeking Part Time Contact Centre Agents / Customer Service Advisors for temporary positions.
  • The roles require 20 hours per week from Monday to Friday, with shifts available from 08:00 to 12:00, 13:00 to 17:00, and 14:00 to 18:00, as well as weekend shifts from 08:00 to 16:00 for 15 hours.
  • Candidates must have excellent communication and IT skills, and be confident in a busy call centre environment.
  • The position involves handling incoming calls, arranging appointments, managing complaints, and data entry.
  • Salary details are not specified, but candidates should have prior experience in customer service.

Our well-established client based in the Tamworth area are currently recruiting for Part Time Contact Centre Agents / Customer Service Advisors to join their team on a temporary basis.

08:00 - 12:00 - 20 hours - Mon to Fri

13:00 - 17:00 - 20 hours - Mon to Fri

14:00 - 18:00 - 20 hours - Mon to Fri

Weekend Agents - 08:00 - 16:00 - 15 hours

Main duties include:

  • Handle incoming telephone calls and assist customers with their enquiries.
  • Arrange appointments and handle customer bookings.
  • Deal with complaints and escalate if necessary.
  • Data entry into company system.
  • Place customer orders.
  • Deal with a large volume of telephone calls.

The ideal candidate will:

  • Have excellent communication skills.
  • Be confident working within a busy call centre environment.
  • Have excellent IT skills.

This is a temp role so the successful candidate will need to be available to start immediately.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.