Key Account Executive

SF Recruitment have partnered with a brilliant, growing organisation in Tamworth who are looking to recruit an Account Executive on a permanent basis.

Salary: £28,000
Working pattern: full time Monday to Friday, site based

To act as first point of contact for the Specification and Key Accounts sales team for all support required. Including preparing quotes, scheduling call off project orders, following and tracking project orders to completion. Report on projects open and in progress. Liaise directly with the ASMs, Customer Service Advisors, Administration team, Supply Chain/Procurement and Bespoke stock department to arrange fulfilment of stock for all project orders, across all group companies.

Responsibilities will include:

- Be the first point of contact for Key account and specification managers and their customers (contractors) on all projects
- Review and report back on stock positions and update changes to ETAs for project orders
- Work across group companies to ensure all products are quoted, ordered, allocated and shipped as requested
- Liaise with the customer service advisor team, ASMs, administration team, supply chain and procurement on stock requirements, allocation and delivery schedules
- Liaise with Bespoke Stock team to co-ordinate the rework of special non- standard item. Ensure ready for despatch, as per call off schedules
- Liaise with the commercial department on any special pricing for bespoke items or specific projects, ensure prices are clearly communicated and listed on CRM/Inhouse system
- Prepare quotes using Excel, Sage or in house system as required across company brands
- Track quotes and record if order is won
- Collate and analyse quote to order ratio, prepare reports for Spec team/RSMs and Sales Directors, as required
- Overflow and support, as required, for Customer Service