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Client Account Administrator

Jobseekers Recruitment Services
Posted a day ago, valid for 5 days
Location

Taunton, Somerset TA1 4AF, England

Salary

£24,375 - £27,300 per annum

Contract type

Part Time

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Sonic Summary

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  • We are looking for a part-time Client Account Administrator to work 30 hours per week over 4 or 5 days for a charity in Taunton.
  • The role involves providing administrative and finance support, acting as the first point of contact for clients.
  • Key responsibilities include managing client inquiries, onboarding processes, invoice records, and assisting with event support.
  • Candidates should have a passion for helping others, excellent customer service skills, and financial experience, with familiarity in SAGE preferred.
  • The salary ranges from GBP 24,375 to GBP 27,300 pro rata for 30 hours, and candidates should ideally have experience in administration.

We are seeking a part-time Client Account Administrator for 30 hours per week over 4 or 5 days to provide administrative and finance (50/50split) support to our client, a friendly, passionate charity in Taunton.

**Role Overview:**

As a Client Account Administrator, you will be the first point of contact for clients, ensuring a smooth experience and supporting the center manager. Key responsibilities include:

- Handling telephone, email, and web inquiries from clients and advisors.
- Managing client onboarding and offboarding processes, including data entry.
- Arranging initial consultations and processing payments.
- Supporting advisors with room bookings
- Managing invoice records and payments, issuing credit notes.
- Maintaining records in Sage 50 accounting software.
- Attending meetings and ensuring office supplies are stocked.
- Assisting with event support and social media updates.


**Person Specification:**

- Passionate about helping others with excellent customer service and administration skills
- Proficient in Microsoft Office and reliable in providing support.
- Strong communication skills and attention to detail.
- Willing to learn and work collaboratively.
- Financial experience
- Familiarity with SAGE
- Experience in the health and wellbeing or charitable sector would be a bonus

Client Account Administrator info;
**Salary:** GBP24375 - GBP27300 pro rata for 30 hours (GBP12.50 - GBP14.00ph)
**Fully on site**
**Annual Leave:** 23 days per year plus bank holidays
**Company Pension**
**Parking:** Rota system for parking space

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