Home
Telford, Shropshire
Ict help desk manager
Customer Support Office Administrator

Customer Support Office Administrator

Greenfield I T Recruitment

Posted 12 days ago, valid for 5 days

Telford, Shropshire TF29TU, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The job opportunity is for a Customer Support Administrator located in Telford, UK, offering a full-time, office-based position.
The ideal candidate should have proven experience in a customer-facing or support-based role, with strong Microsoft Office skills.
Responsibilities include preparing quotations, processing purchase orders, and coordinating between customers and internal teams.
Experience with Sage 50/200 or similar software is desirable, and excellent verbal and written communication skills are required.
Salary details were not provided, and specific years of experience required were not mentioned, but relevant experience is essential.

Customer Support Administrator Job OpportunityLocation: Telford, UKFull Time PositionOffice Based Are you a highly organised administrator with a flair for customer service? Our client, a well-established and respected business based in Telford, is looking for a Customer Support Administrator to join their busy and dynamic Customer Support team.This is a fantastic opportunity to take on a key role in a fast-paced environment where no two days are the same. If you’re confident, proactive, and enjoy a varied role with global reach, we’d love to hear from you.As a Customer Support Administrator, you’ll be at the centre of the support function, ensuring smooth coordination between customers, engineers, and internal teams. Your responsibilities will include:

Preparing quotations for service visits and spare parts
Processing purchase orders and requisitions
Organising and maintaining documentation
Supporting stock and inventory management alongside the Stores Department
Handling spare part scheduling and processing
Managing invoices and updating internal databases
Providing administrative and document support for engineers
Assisting with help desk operations: call handling, scheduling, job allocation

The Candidate:

Proven experience in a customer-facing or support-based role
Strong Microsoft Office skills
Excellent verbal and written communication skills
Experience with Sage 50/200 or similar software is desirable

For further information on this role contact Paige Bevan on or email

Apply now in a few quick clicks

Customer Support Office Administrator

Trainee IT Support Technician

Electronic Monitoring Support Officer SY10 - SY14

IT Technician