IT Support Engineer

Greenfield I T Recruitment

Posted a day ago, valid for 3 days

Telford, Shropshire TF3 4AF, England

Full Time

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Sonic Summary

The role of IT Support Engineer offers a salary of up to £30k and is based on-site in Telford, England.
Candidates are expected to have solid troubleshooting skills and experience in an IT helpdesk or technical support role, with a preference for those familiar with SQL databases.
Responsibilities include maintaining the internal Information Management System, providing first-line support for the MRP system, and assisting with SQL data warehouse maintenance.
The position requires collaboration with internal teams and external IT providers to ensure smooth operations of IT infrastructure.
This is a permanent, full-time role with 39 hours per week and includes 33 days of holiday per year.

Role: IT Support EngineerSalary: Up to £30kLocation: On-site (Telford, England)Our market-leading client is looking to recruit an experienced IT Support Engineer. This crucial role involves a blend of core IT support, in-house system enhancement, and infrastructure collaboration, partnering with both specialist external IT providers and internal teams to maintain the smooth running of vital operational technologies.IT Support Engineer Skills / Background –

Solid troubleshooting skills and experience in an IT helpdesk or technical support role (Essential)
Familiarity with SQL databases
Advantageous: Background in supporting or developing within a Microsoft .NET framework, particularly with C# and ASP.NET.

IT Support Engineer Role Responsibilities –

Maintain, update, and enhance the internal Information Management System
Provide first-line support for the on-site MRP system.
Assist with the maintenance and troubleshooting of the SQL-based data warehouse.
Provide hands-on IT support to end users across the site, in collaboration with the MSP.
Collaborative oversight of our local IT infrastructure, including servers, network devices, and backup protocols (in conjunction with our MSP).
Development and upkeep of internal IT knowledge resources and standard processes.
Flexibility to undertake tasks aligned with their skillset and the evolving needs of the business.

Company Benefits –

Permanent, Full-Time position (Monday-Friday, 39 hours per week)
33 days of holiday per year, including statutory holidays

This is a fantastic opportunity to work with an exciting business who are at the forefront of its industry.Please contact Paige Bevan on or email for more information.

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