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Exciting Opportunity Alert! Service Administrator Needed for a Global Company in Thame – Immediate Start!
Are you ready to dive into an exciting new role and make an impact? We’re thrilled to be working with a leading division of a global organization based in Thame. They’re seeking a dynamic Service Administrator to join them on a temporary basis and play a crucial part in supporting a key transition project. If you're available immediately and eager to bring your expertise to a fast-paced environment, this role is for you!
About the Role This is not your average admin job! This position offers a unique chance to contribute to a team that’s implementing a cutting-edge Service Contract administration and scheduling system. If you have experience with ERP or CRM systems, your skills will be highly valued. You’ll be providing top-notch customer support, handling service requests, processing quotes, and much more – ensuring a seamless transition for both the company and its clients.
Key Responsibilities
- Act as the first point of contact for customer queries, delivering a top-tier support experience.
- Coordinate customer feedback emails and compile service reports.
- Ensure service reports are reviewed and further actions are taken where necessary.
- Generate and manage quotes, maintaining an organized quote log.
- Resolve issues with credit control to keep accounts up-to-date.
- Validate and update contract details within SME/CRM systems.
What You’ll Bring
- Experience in a customer-facing role with stellar communication skills.
- Excellent attention to detail and computer literacy, especially with Google Workspace (Gmail, Docs, Sheets).
- Experience with ERP/CRM system implementations will make you stand out!
Why This Role?
- Competitive Salary: £26-30K pro rata, with the top salary available for candidates with 3+ years’ experience.
- Benefits: 26 days holiday pro rata, plus Bank Holidays, and a workplace pension scheme after 3 months.
- Convenient Location: Enjoy free parking right outside the office!
This is a unique opportunity to gain valuable experience with a respected global company while sharpening your skills. Don’t miss your chance – apply now and jump into a role that’s both challenging and rewarding!
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