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Exciting Opportunity Alert! Service Administrator Needed for a Global Company in Thame – Immediate Start!
Are you ready to dive into an exciting new role and make an impact? We're thrilled to be working with a leading division of a global organization based in Thame. They're seeking a dynamic Service Administrator to join them on a temporary basis and play a crucial part in supporting a key transition project. If you're available immediately and eager to bring your expertise to a fast-paced environment, this role is for you!
About the Role This is not your average admin job! This position offers a unique chance to contribute to a team that's implementing a cutting-edge Service Contract administration and scheduling system. If you have experience with ERP or CRM systems, your skills will be highly valued. You'll be providing top-notch customer support, handling service requests, processing quotes, and much more – ensuring a seamless transition for both the company and its clients.
Key Responsibilities
- Act as the first point of contact for customer queries, delivering a top-tier support experience.
- Coordinate customer feedback emails and compile service reports.
- Ensure service reports are reviewed and further actions are taken where necessary.
- Generate and manage quotes, maintaining an organized quote log.
- Resolve issues with credit control to keep accounts up-to-date.
- Validate and update contract details within SME/CRM systems.
What You'll Bring
- Experience in a customer-facing role with stellar communication skills.
- Excellent attention to detail and computer literacy, especially with Google Workspace (Gmail, Docs, Sheets).
- Experience with ERP/CRM system implementations will make you stand out!
Why This Role?
- Competitive Salary: £26-30K pro rata, with the top salary available for candidates with 3+ years' experience.
- Benefits: 26 days holiday pro rata, plus Bank Holidays, and a workplace pension scheme after 3 months.
- Convenient Location: Enjoy free parking right outside the office!
This is a unique opportunity to gain valuable experience with a respected global company while sharpening your skills. Don't miss your chance – apply now and jump into a role that's both challenging and rewarding!
As an Employer and Recruiter, we champion equality, diversity and inclusion and embrace the uniqueness of each and every one of our employees, permanent candidates and temporary workers.
