Overview
We are seeking an experienced and dynamic Operations Manager to oversee and enhance our operational processes. The ideal candidate will be responsible for ensuring efficient day-to-day operations while driving continuous improvement initiatives. This role requires a strategic thinker with excellent leadership skills, capable of managing teams and collaborating across departments to achieve organisational goals.
Responsibilities
- Managing all aspects of all site operations on a day to day basis.
- Maximising all revenue streams across all departments.
- Ongoing development of departmental management and all staff through training, teamwork and communication.
- To be a focal point for customer feedback and action accordingly.
- Working alongside the Cluster General Manager to plan, implement and achieve the strategic plans and forecasts for the site within a specific time-frame.
- Recruit, train, appraise and develop managers and staff.
- Oversee rotas and manage staff costs.
- Budgetary responsibilities with Finance Department.
- Profit and Loss responsibility.
- Cost/Purchasing Control.
- Ensure that all SOPs and company standards are met with 100% consistency.
Requirements
- Proven experience in an operations management role or similar capacity.
- Strong leadership skills with the ability to motivate and develop teams.
- Excellent analytical and problem-solving abilities.
- Proficient in project management methodologies and tools.
- Exceptional communication skills, both verbal and written.
- Ability to work under pressure and adapt to changing priorities.
- Knowledge of relevant industry regulations is advantageous.
- Flexible in working time
- Honest and trustworthy
We welcome applications from candidates who are passionate about driving operational excellence and are eager to contribute to our team's success.
