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Temporary Accommodation Officer

Vivid Resourcing Ltd
Posted 16 days ago, valid for a month
Location

Thatcham, Berkshire RG18 0XT, England

Salary

£22 - £24 per hour

Contract type

Full Time

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Sonic Summary

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  • The role involves daily operational duties for clients' temporary accommodation, including private rented and supported housing.
  • Responsibilities include managing office administration, answering queries, and ensuring paperwork is current for smooth service operation.
  • The position requires assisting residents with maintaining their accommodation and signing up new households, completing necessary documentation.
  • Candidates should have at least 1 year of experience in a similar role and will be involved in assisting with Housing Benefit applications.
  • The salary for this position is competitive and commensurate with experience, with a commitment to equality of opportunity for all applicants.
  • Carry out the daily operational duties required for the client's temporary accommodation including private rented and supported accommodation managed by other providers.
  • Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service.
  • Assist residents/customers with maintaining their accommodation.
  • Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents.
  • Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim.
  • Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation.
  • Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

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