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TELESALES / CUSTOMER SERVICE - MONDAY TO FRIDAY - 8AM/8.30AM TO 4.30PM - £26,000 TO £28,000 - BASED THETFORD
Our client are a family run wholesaler with forty years experience in providing a reliable and efficient service to all aspects of their trade.
The company has traditional family values when it comes to customer service and these form the cornerstones of operation, always striving to ensure the customer is satisfied.
They are a top five nationwide leading wholesaler delivering over 15,000 different branded and own-branded lines alongside exclusive distribution for some overseas brands throughout the UK.
Reporting directly to the Tele-sales Manager, the successful candidate will be required to perform the following key job functions:
Processing Sales Orders
Taking phone calls
Following up queries with internal departments
Maintaining CRM information
Ad hoc administration support for the Tele-sales team, based on the above tasks
Key skills and attributes will include:
Computer literate with an excellent knowledge of Microsoft products
Exceptional Customer Service is key
Highly organised and hard working
Ability to multi-task and work well under pressure is a must
A friendly, approachable manner
An exceptional level of accuracy and attention to detail
Effective communicator
Willingness to be part of the entire team and assist with cover for holiday/sickness/busy times is essential
If you have the experience and want to be part of a reputable and growing company then please either email your cv or call Teresa
