SonicJobs Logo
Login
Left arrow iconBack to search

Technical Analyst - 3rd Line Support

Randstad Technologies Recruitment
Posted 11 days ago, valid for 8 days
Location

Thetford, Norfolk IP25 7LF, England

Salary

£20 - £25 per hour

Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • A high-profile public sector organisation in Norfolk is seeking a Technical Support Analyst for a 3-month contract position, offering a salary of £25.21 per hour.
  • The role requires managing 2nd and 3rd line support to ensure smooth and secure IT system operations within a leading healthcare provider.
  • Key responsibilities include setting up and fixing central Windows servers, managing remote work digital platforms, and maintaining system security through updates and alerts.
  • Candidates must have a degree or IT qualification, strong knowledge of LAN and WAN technologies, and at least 2 years of experience in 2nd and 3rd line support, preferably in a public sector or NHS environment.
  • This position is ideal for individuals with a strong analytical mindset who can work independently in a fast-paced setting.

3rd Line Technical Support Analyst

Norfolk - 5 days on site | 3 Month Contract | 25.21 per hour

A high-profile public sector organisation is looking for an experienced Technical Support Analyst to join a dedicated IT technical team within a leading healthcare provider. In this pivotal position, you will manage 2nd and 3rd line support to ensure the organisation's IT systems have sufficient capacity to run smoothly and remain secure. You will also hold the following responsibilities:

  • Set up and fix central Windows servers
  • manage the digital platforms that allow staff to work remotely
  • Taking care of system alerts, keeping anti-virus software up to date, and ensuring all servers have the latest security fixes installed.

The successful candidate will possess a strong analytical mind and the ability to operate independently in a fast-paced setting.

  • Degree or IT Qualification
  • A strong understanding of LAN and WAN technologies including TCP/IP and DNS
  • Experience with supporting microsoft server products
  • 2nd and 3rd line support experience
  • Prior experience of working in public sector or NHS

Norfolk - 5 days on site | 3 Month Contract possible of extension | 25.21 per hour


If you have prior experience providing IT Support to end users within a public sector setting or healthcare environment then this is the perfect opportunity for you. If the above seems of interest to you then please apply directly to the AD or send your CV to (url removed)

Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.