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Join a reputable and customer-focused business specialising in high-quality home improvement solutions. Our company prides itself on delivering exceptional service and innovative products to clients across the region. We are committed to fostering a supportive and dynamic work environment, offering opportunities for growth and development within the industry. This is an excellent opportunity for someone looking to be part of a friendly team dedicated to excellence and customer satisfaction.
Job Responsibilities
- Greet visitors and customers entering the showroom in a friendly and professional manner.
- Engage with customers to discuss available options and gather their requirements.
- Convert customer interest into qualified leads by booking appointments with sales staff.
- Assist in maintaining the showroom's presentation and ensuring it remains welcoming and tidy.
- Support the sales team with administrative tasks as needed.
- Manage Saturday morning coverage, with flexibility to accommodate other hours within the agreed schedule.
- Contribute to a positive team environment and uphold the company's customer service standards.
Required Skills & Qualifications
- Excellent communication and interpersonal skills, with a friendly and approachable manner.
- Previous experience in a customer service or administrative role is desirable.
- Strong organisational skills and the ability to multitask effectively.
- Basic IT skills, including familiarity with Microsoft Office applications.
- Ability to work independently and as part of a team.
- Flexibility to work part-time hours, ideally between 9:30 am and 3:30 pm or 10 am and 4 pm, including Saturday mornings (not mandatory but preferred).
- Enthusiasm for engaging with customers and supporting sales processes.
Compensation & Benefits
Hourly rate of approximately 12.80, with additional commission for each lead successfully converted into an appointment, and further commission if the sale proceeds. This role offers a flexible part-time schedule suitable for school hours or other commitments.
Call to Action
If you are a motivated individual with a passion for delivering excellent customer service and want to be part of a friendly, professional team, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability for the role. Join us and contribute to a thriving business committed to quality and customer satisfaction!
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
