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Streamline Recruitment have a fantastic opportunity to join our clients team in Tilbury Docks who specialise in the importing and distribution of Timber and Panel products.
This is a great opportunity to join a well-established business based at Tilbury Docks, offering a full-time, office-based role in a supportive and fast-paced environment.
Key Responsibilities:
- Accurately process incoming customer orders via phone, email, and internal systems.
- Proactively contact customers to confirm order details and offer additional products where appropriate.
- Liaise with third-party hauliers to coordinate collections and deliveries, ensuring deadlines are met and SLAs are upheld.
- Build and plan delivery loads based on product type, volume, and destination.
- Ensure all paperwork, including delivery notes and shipping documents, is completed and filed correctly.
- Maintain accurate records of all orders and transport arrangements.
- Handle incoming calls and respond to customer queries or complaints in a professional manner.
- Monitor stock availability and communicate lead times where needed.
- Collaborate with warehouse and sales teams to ensure smooth order flow and fulfilment.
- Support with general admin tasks, including updating spreadsheets, order tracking, and customer account information
Monday Friday 08:00-17:00
£27-30k DOE
25 days holiday + bank holidays!
If youve got experience in transport coordination, order processing, or logistics adminand you're confident dealing with customers and hauliers, this could be a great fit for you!
If you are interested in discussing further please apply today!
