Reed Business Support, the UK’s leading specialist recruitment partner, is excited to be recruiting on behalf of our client in Staplehurst for an experienced Outbound Customer Service Executive. This is a fantastic opportunity to join a growing business that values proactive communication and customer engagement.
About the Role – Outbound Customer Service ExecutiveAs an Outbound Customer Service Executive, you will play a key role in reaching out to customers to provide support, promote services, and ensure satisfaction. You’ll be part of a collaborative team focused on delivering a positive customer experience through outbound contact.
Key Responsibilities:- Making outbound calls to existing and potential customers
- Following up on enquiries and previous interactions
- Promoting products and services in a professional manner
- Updating customer records accurately using internal systems
- Handling objections and resolving queries with confidence
- Working towards individual and team targets
- Competitive salary
- 25 days annual leave plus bank holidays
- Company pension scheme
- Health and wellbeing support
- Career development and progression opportunities
- Supportive and inclusive office environment
To be successful in this role, you will need to:
- Demonstrate experience gained in a similar outbound customer service role
- Have excellent communication and persuasion skills
- Be confident using IT systems and managing multiple tasks
- Be located within a commutable distance to Staplehurst
- Be available to work full-time from our office
If you're enthusiastic about customer engagement and ready to take the next step in your career, apply today to become our next Outbound Customer Service Executive!