Parking Operational Officer

Wise Employment are looking for a Parking Operational Officer to join a fantastic organisation based in Paignton, Devon. This opportunity is temporary (12 Weeks Long). However, for the right the candidate it could also become permanent!

You will be working on rota basis, which will include weekend work, the hours are 7am – 5:30pm, offering an hourly rate of £13.26, paid weekly.

Key Responsibilities

• Provide excellent customer service and resolve issues using set procedures.
• Maintain and repair parking equipment, arranging further repair when necessary.
• Implement tariff changes and ensure clear customer communication.
• Operate car park lifts and respond to alarms.
• Maintain records, daily reports, and handle waybill reconciliation.
• Check and maintain safety equipment.
• Open/close car parks, maintaining security of keys and Council property.
• Respond to customer queries via intercom systems in pay-on-foot car parks.
• Report and carry out minor repairs to signs and parking equipment.
• Deliver parking permits to local centres and customers.
• Implement parking suspensions and road closures for events.
• Assist with parking enforcement, directing Civil Enforcement Officers (CEOs) when required.
• Investigate and report abandoned vehicles.

To be successful you will need:

• Strong communication, customer service, and problem-solving skills.
• Ability to work independently and plan workload.
• Experience in customer-facing roles and equipment maintenance.
• Ability to travel across Torbay and beyond.
• Willingness to work shifts, unsociable hours, and be on-call.
• Must converse easily with the public in clear English.
• Driving licence checks and DBS clearance required.

If you feel this is the right role for you then please apply for through this job board or contact Wise Employment Plymouth.