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??? Service / Aftersales Manager Bodyshop | Towcester | £35,000 £40,000 per annum DOE
Are you an experienced Service or Aftersales Manager with a background in the automotive repair industry? Were recruiting on behalf of a well-established bodyshop in Towcester that is seeking a proactive, customer-focused manager to lead its front-of-house and aftersales operations.
This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys building strong customer relationships while driving team performance.
Key Responsibilities:Oversee the day-to-day service and aftersales operations of the bodyshop
Act as the main point of contact for customers, ensuring excellent communication and satisfaction throughout the repair process
Manage bookings, estimates, progress updates, and final handovers
Coordinate with workshop staff to ensure efficient workflow and timely job completion
Handle invoicing, warranty claims, and administration
Monitor performance targets and identify areas for improvement
Support and motivate the front-of-house team to maintain high standards
Proven experience in a Service Manager, Aftersales Manager, or Bodyshop Advisor role
Strong understanding of bodyshop operations and repair processes
Excellent customer service and communication skills
Organised, detail-oriented, and able to manage a varied workload
Familiarity with estimating software and dealership or bodyshop management systems
A proactive and approachable leadership style
Salary: £35,000 £40,000 per annum, depending on experience
?? Apply now to join a respected bodyshop where your leadership and customer service skills will truly make a difference!
